SwapPlus - service response time is 8h. Within the response time, the service provider is in contact with the customer to clarify the fault situation. Maintenance work is carried out as a replacement of equipment with a new or similar equipment. The device may also be a corresponding repaired replacement device. The replacement device will be delivered to the customer within four (4) working days after the service provider has contacted the customer. The customer is obliged to install the replacement device in place of the broken one and to deliver the broken device to the service provider (shipping costs are the responsibility of the consignee). Service calls should be delivered to the service provider on weekdays between 8 am and 4 pm. The service is valid for 48 months and includes all maintenance parts of the device (excluding consumables). The service needs to be registered within 60days from purchase.

Compatible models:
HLL5000DZW1
HLL5100DNZW1
HLL5100DNTZW1
HLL5200DWZW1
HLL5200DWTZW1
HLL6250DNZW1
HLL6300DWZW1
HLL6300DWTZW1
HLL6400DWZW1
HLL6400DWTZW1
HLL6450DWZW1
MFCL6950DWZW1
MFCL6970DWZW1
DCPL5500DNZW1
MFCL5700DNZW1
DCPL6600DWZW1
MFCL6800DWZW1
MFCL6900DWTZW2
MFCL6900DWZW1

Country:
Denmark
Norway
Sweden
Finland